Why haven’t I received my refund yet? Mark July 20, 2017 13:11 Updated Follow If you have not received your refund please get in touch with us on 01992 662992. Related articles How long does a refund take to process? How do I return items bought online? Are there any items that cannot be refunded? What is the returns, exchange or refunds policy? Comments 0 comments Article is closed for comments.