Why haven’t I received my refund yet? Mark July 20, 2017 13:11 Updated Follow If you have not received your refund please get in touch with us on 01992 662992. Related articles Are there any items that cannot be refunded? Online Contact Form Where can I find addresses and opening times of my nearest Jollyes store? What is the returns, exchange or refunds policy? Why is my order awaiting stock? Comments 0 comments Article is closed for comments.